Data controller
The data controller for personal data collected on the goparaguay.co website is:
- GoParaguay
- Address: Finestra Law, Av. Gral. José Gervasio Artigas casi, Barrio Jara, 1204 Asunción, Paraguay
- Email: Contact@goparaguay.co
Data collected
We collect the following personal data, only when you voluntarily provide it:
Contact form
- First and last name
- Email address
- Phone number (optional)
- Country of residence
- Requested service
- Message
- Browsing language (detected automatically)
Appointment booking form
- First and last name
- Country of residence
- Email address
- Phone number
- Desired service
- Preferred interview language
- Message
Newsletter
- Email address
- Preferred language
Network / partners form
- First and last name
- Email address
- Phone number
- Country
- Category (partnership, recruitment, affiliation)
- Company and website (optional)
- Area of expertise
- Message
Browsing data
Subject to your consent, we collect anonymized browsing data through analytics tools (see our Cookie Policy).
Purposes of processing
Your personal data is processed for the following purposes:
- Managing contact requests — responding to your questions and requests for information about our services
- Appointment booking — organizing and managing your consultations through our booking system
- Newsletter — sending you information about our services and news about expatriation in Paraguay (only with your consent)
- Partner network management — processing partnership, recruitment and affiliation requests
- Statistical analysis — improving our website and services through anonymized data (subject to your consent for analytics cookies)
Legal basis for processing
The processing of your data is based on the following legal grounds (in accordance with GDPR, Article 6):
- Consent — for newsletter subscription and placement of analytics cookies
- Performance of pre-contractual measures — for processing your contact requests and booking appointments with a view to providing services
- Legitimate interest — for improving our services and managing our partner network
Recipients and service providers
Your personal data may be shared with third-party service providers, strictly within the scope of the purposes described above:
| Category | Purpose | Country |
|---|---|---|
| Web hosting | Website and database hosting | United States |
| Appointment scheduling service | Consultation management and scheduling | United States |
| Newsletter service | Email communications | European Union |
| Statistical analysis service | Anonymized audience measurement (with your consent) | United States |
| Behavioral analysis service | User experience improvement (with your consent) | United States |
No data is sold to third parties. Our service providers are contractually bound to respect the confidentiality and security of your data.
International transfers
Some of our processors are located in the United States. These transfers are governed by:
- The EU-US Data Privacy Framework for certified companies
- Standard Contractual Clauses (SCCs) approved by the European Commission
These mechanisms ensure an adequate level of protection for your data in accordance with GDPR requirements.
Data retention period
- Contact requests and appointments — 3 years from the last contact
- Newsletter — until you unsubscribe
- Network / partner requests — 3 years from the last contact
- Analytics cookies — 13 months maximum
At the end of these periods, your data is deleted or anonymized.
Your rights
In accordance with the General Data Protection Regulation (GDPR) and applicable legislation, you have the following rights:
- Right of access — obtain confirmation that your data is being processed and receive a copy
- Right to rectification — request the correction of inaccurate or incomplete data
- Right to erasure — request the deletion of your data in cases provided for by regulation
- Right to restriction — request the restriction of processing of your data
- Right to data portability — receive your data in a structured, commonly used format
- Right to object — object to the processing of your data on legitimate grounds
- Right to withdraw consent — withdraw your consent at any time (newsletter, cookies)
To exercise these rights, contact us at: Contact@goparaguay.co
You also have the right to lodge a complaint with a competent supervisory authority (CNIL in France, or the data protection authority in your country of residence).
Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure:
- Encrypted communications (HTTPS)
- Secure and restricted data access
- Professional hosting infrastructure
Changes to this policy
We reserve the right to modify this privacy policy at any time. The last update date is indicated at the top of this page. We encourage you to review this page regularly.
Contact
For any questions regarding the protection of your personal data:
- Email: Contact@goparaguay.co
- GoParaguay — Finestra Law, Av. Gral. José Gervasio Artigas casi, Barrio Jara, 1204 Asunción, Paraguay